Frequently Asked Questions
Everything you need to know about our premium home hardware and lighting.
What materials are Corston products made from?
We specialize in solid brass hardware. Our products are finished with high-quality techniques, including hand-waxing and PVD coating, to ensure durability and a premium feel in your home.
How long does shipping take for hardware orders?
Standard shipping typically takes 3-5 business days. Express options are available at checkout, and you will receive a tracking number as soon as your order leaves our warehouse.
Do you offer a trade program for interior designers?
Yes, we offer an exclusive trade program for architects, interior designers, and developers. Members receive tiered pricing, dedicated support, and early access to new collections.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or bespoke orders are non-refundable unless they arrive damaged.
Are your light switches compatible with standard back boxes?
Our switches and sockets are designed to fit standard UK and European back boxes. We recommend a minimum depth of 35mm for the best installation results.
How should I clean and maintain my brass hardware?
For our 'Living Finishes,' we recommend using a soft, dry cloth. Avoid harsh chemicals or abrasive cleaners, as these can strip the protective wax and alter the natural aging process.